Emergency Response
We teach your staff how to assess an incident safely, manage an unresponsive casualty, and communicate effectively with emergency services.
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HSE Compliant Training
First Aid Training
Keeping your premises compliant and your team prepared. Practical training, experienced instructors, and no unnecessary costs across Dorset, Hampshire, and Wiltshire.
Since 20035.0 from 21 Google reviewsFully insuredFIA memberNo call-out fee
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Straightforward Safety Training
Real emergency experience, honest advice
We provide practical, accredited first aid training for businesses of all sizes - from small workshops and offices to warehouses, retail sites, and managed properties. Our instructors bring real operational emergency experience. We know what works in a crisis, what doesn't, and how to keep your team compliant and confident. Whether you need a 1-day Emergency First Aid at Work course, a full 3-day qualification, or straightforward advice on what level of cover your business actually needs, we handle it. No overselling, no unnecessary costs.
What Our Training Covers
All training is delivered in accordance with Health and Safety Executive (HSE) guidelines and current Resuscitation Council UK protocols. During our courses we cover:
CPR & Defibrillation
We provide hands-on practice in cardiopulmonary resuscitation (CPR) and the safe, effective use of an Automated External Defibrillator (AED).
Trauma Management
We cover the immediate treatment of severe bleeding, shock, burns, and musculoskeletal injuries, focusing on practical interventions that save lives.
Medical Emergencies
We train your team to recognise and respond to common medical emergencies, including choking, seizures, asthma attacks, and anaphylaxis.
Compliance & Reporting
We ensure your appointed first aiders understand their legal responsibilities regarding incident reporting and maintaining first aid equipment.
When Do You Need Refresher Training?
First aid skills fade over time, and regulations change. We will always tell you honestly when your staff need re-qualifying to remain compliant.
When an annual refresher is the right call
The HSE strongly recommends that all first aiders complete an annual half-day refresher course to maintain their skills and keep up to date with any changes in protocols.
When full requalification makes more sense
First Aid at Work and Emergency First Aid at Work certificates expire after three years. Before the certificate expires, staff must complete a formal requalification course to remain legally recognised as first aiders.
Your Legal Requirements
Under the Health and Safety (First-Aid) Regulations 1981, employers must provide adequate and appropriate equipment, facilities, and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work.
A first aid needs assessment is a legal requirement. The Responsible Person must assess the specific risks in their workplace to determine how many first aiders are required and what level of training they need.
Certificates must be valid. If a first aider's certificate expires, they are no longer considered competent under HSE regulations, and your business may no longer meet its legal requirements for first aid cover.
The consequences of non-compliance are serious. Failing to provide adequate first aid provision can result in enforcement action from the HSE, increased liability in the event of an accident, and worse outcomes for injured staff.
We take the administration out of compliance. We track your staff's certification dates, remind you when requalification is due, and provide all the documentation you need to demonstrate that your team is properly trained.
Key points
- A first aid needs assessment is required under the Health and Safety (First-Aid) Regulations 1981
- First aid certificates must remain valid to keep staff legally recognised
- Expired certificates mean your business may no longer meet its legal requirements
- Non-compliance can result in HSE enforcement action and increased liability
Transparent pricing
First Aid at Work and refresher courses are priced per person, with reductions for larger groups.
| 3-day First Aid at Work (1 to 4 people) | £250 per person |
| 3-day First Aid at Work (5 to 12 people) | £205 per person |
| 1-day refresher (1 to 6 people) | £100 per person |
| 1-day refresher (7 to 12 people) | £70 per person |
Prices exclude VAT. Includes practical demonstrations.
No call-out fee.
Limited companies can spread the cost over 3 or 12 months.
Checked by
DL
Darren Lowe
Founder and Director, 34 years with the Dorset fire service, FIA member
Founder and Director of Abbey Fire Safety. 34 years with the Dorset fire service and a member of the Fire Industry Association (FIA).
View Darren's LinkedInWho We Work With
We work with businesses and property managers across the South. If you're responsible for fire safety on a premises, we can help.
Commercial offices & business parks
Warehouses & industrial units
Retail units & hospitality venues
Landlords & managing agents
Schools, care homes & public buildings
Tradespeople & small workshops
Frequently Asked Questions
Can't find what you're looking for? We're happy to help.
How many first aiders does my business legally need?
The number of first aiders required is determined by a first aid needs assessment, which is a legal requirement under the Health and Safety (First-Aid) Regulations 1981. The assessment must consider the nature of the work, the number of employees, the layout of the premises, and shift patterns. As a general guide, the HSE recommends at least one appointed person for low-risk workplaces with fewer than 25 employees, and at least one trained first aider for higher-risk environments or larger teams.
What is the difference between Emergency First Aid at Work and First Aid at Work?
Emergency First Aid at Work (EFAW) is a 1-day course that covers the core skills needed to respond to a medical emergency, including CPR, management of an unresponsive casualty, and treatment of minor injuries. It is suitable for low-risk workplaces. First Aid at Work (FAW) is a 3-day qualification that covers a significantly broader range of conditions and is required in higher-risk environments or where the needs assessment identifies a greater level of cover. Both qualifications are valid for three years, after which full requalification is required.
How long is a first aid certificate valid for?
Both Emergency First Aid at Work (EFAW) and First Aid at Work (FAW) certificates are valid for three years from the date of issue. The HSE strongly recommends that certificate holders complete an annual refresher course during this period to maintain their skills and stay current with any changes in protocols. Once the three-year certificate expires, the individual must complete a full requalification course to remain a recognised first aider under HSE guidelines.
Rather not juggle all this yourself?
Our Fractional Fire Safety Officer looks after this and everything else that keeps you compliant, for one monthly fee. From £100 a month for a single site.
Covering Your Area
Lymington and the New ForestBournemouthChristchurchPooleSouthamptonPortsmouthChichesterGuildfordBasingstokeAndoverRomseyWinchesterSalisburyWeymouthShaftesburyDorchesterand beyond
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